Karen Miles


Account Manager - Employee Benefits

Email: kmiles@consultibc.com
Phone: 410.666.0500 Ext: 204
Fax: 410.666.6177

Ms. Miles is an Account Manager-Employee Benefits Practice with IBC. She joined the firm in 2017.

Ms. Miles provides support to the Director within IBC's Employee Benefits Practice. Projects include assisting in developing RFPs, marketing of plans, research & compliance, vendor management and plan benchmarking.

She began her benefits career in 2000 as a Benefits Analyst. Prior to joining IBC, Ms. Miles was employed for 10 years as a Senior Benefits Administrator by a local hospital system. Responsibilities included overseeing the administration and compliance of company-wide benefit programs for 3,400 employees.

Ms. Miles holds a Masters of Business Administration (MBA) with a Human Resources concentration from Strayer University and a Bachelor of Arts in Human Services Administration from Notre Dame of Maryland University.

She has earned her Certified Employee Benefits Specialist (CEBS), her SHRM Senior Certified Professional (SHRM-SCP), and her Senior Professional in Human Resources (SPHR).

She is a current member of the Society for Human Resources Management and the Susquehanna Human Resources Association.

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